SBI with its over 210 years of service to the nation embodies safety, trust and integrity. We have always woven these values into our relationship with customers. SBI Home Loans website is one more effort to add value to the relationship. This website offers the convenience to get all SBI home loans related information, services and applying for Home Loan from anywhere, anytime. In terms of the Code of Fair Banking Practices, we notify you on the characteristics of SBI Home Loans website.
The debate about how secure the Internet is, has not settled down. We would therefore say that SBI Home Loans website comes with the risks inherent to the Internet arena.
Smart users the world over have found ways to manage these risks. Banks worldwide have moved their customers to the Internet with enormous gains in efficiency and service quality. It is the customer who gains. This is exactly what we want for our customers. To come back to the question of risks, good practice suggests that the users should evaluate risks, appreciate and balance the criticalities and the convenience which SBI Home Loans website offers. SBI has put in place secure and effective systems to mitigate the risks from the Bank's end. We seek a little effort from your side, in maintaining this as a safe and secure channel. We want our customers to appreciate the risks realistically and mitigate them at their end. This includes proper handling of Username and passwords and the overall safety of the system at the user end.
The SBI Home Loan website is protected by advanced security features, both physical and logical. SBI has considered various risks inherent in transacting over a public network such as the Internet, and has deployed appropriate security measures to protect customers. Firewalls allow only valid web traffic to reach our server. Proven 256 bit Secure Socket Layer (SSL) encryption technology is deployed to ensure that the information exchanged between your computer and https://homeloans.sbi over the Internet is secure and cannot be intruded upon. 'VeriSign' certifies that information exchanged during a valid session is protected during its transmission over the Internet. Additionally, the Bank has installed mechanisms such as Intrusion Detection Systems.
The SBI Home Loan website functions on a 24x7 basis.
Some of the services in SBI Home Loan website are extended in conjunction with Other Source Systems (OSS) within or outside the Bank, which may or may not function on a 24x7 basis. Such services will be available only when the OSS are functional. Availability of SBI Home Loan website is also dependent upon availability of the network. In addition, SBI Home Loan website will not be available during downtime.
SBI Home Loan website is an alternate channel for our customers, and provides the convenience to get all SBI home loans related information, services and applying for Home Loan under single umbrella.
We have set up the following operational and control measures for customers: